5 tips to train your employees

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We use LinkedIn to ensure that our users are real professionals who contribute and share reliable content. When you sign in with LinkedIn, you are granting elearningindustry. We also use this access to retrieve the following information:. Up until now, much ink has been spilled on how to effectively train employees.

Usually, these articles are in the form of a case study. You take a company that has mastered employee training, ask about their procedures and techniques, and there you go: you have an employee training guide.

But developing a staff training program is not that simple. To see how proper training should be delivered and what types of it will boost employee performance, turn to the real experts, one of the well-known LMS software companies that also invests a lot in training their own employees.

TalentLMS is among the well-known names in the eLearning market. The platform manages to offer first-rate online training services. At the same time, it keeps growing rapidly. But how do they do it? How can a company keep both customers and employees happy and engaged? So, here are 7 tips on how to train your employees. Directly from the experts. When looking to hire, TalentLMS has set specific standards about what type of people should come onboard regarding the personality traits needed for each position.

After all, not everyone is born with the knack for being trained or following company guidelines. When a new hire joins the company, they get a full onboarding experience including training on tools, company values, soft skills, on-the-job skills, etc. As a tech company, TalentLMS has a team of customer support and success representatives who know the product like the back of their hand.

And they do that for quite a long time. Are you wondering how to train your employees? Start by following this golden rule: All employees need to know everything about how the product works and all the problems it can solve. If employees know what objective their product serves, they automatically know its values, qualities, and importance. This can only be achieved by providing extensive product training—one of the most essential types of employee training.

It might sound like a huge variety of training material for employees, but this is exactly what we call "extensive. Being a powerful platform, TalentLMS has a competitive advantage: By using their own product, they leverage the power of eLearning, one of the best ways to train employees. So, the team creates online courses to introduce new hires to the company, explain how the industry works, provide information about procedures as well as equip employees with the skills needed for the job.

Making sure employees will take the training is only one of the benefits of online employee training. But online training also allows a business to keep track of their performance and have all the training they need in one place. It also helps the company examine what skills their workforce is missing and develop a plan accordingly. And this is not just based on a guide on how to train your employees by TalentLMS. This is according to every successful company that has added an LMS to their staff training program.

Leave the more original employee training ideas and tips on how to train your employees aside for a moment.Published on: 24 Sep by Nikos Andriotis9 mins to read.

Along with leadership, execution, and marketing, productivity is a key factor for business growth. Unfortunately, not all 20th-century productivity recipes have aged well.

Which is why we put together this list of 5 surefire actions you can take to improve employee performance at your 21st-century workspace. Measure all the things!

How A Training Company Trains Its Employees

Iterate and improve on your workflows 3. Outsource non-essential workflows 4. Ask your employees 5. Train your employees. Before you start looking for ways to improve work performance, you should begin with measuring your current productivity levels. If your business produces physical goods by the unit e. Now say your business is more abstract.

Like, hospitality, healthcare, construction, or aviation. This type of business needs to determine and track metrics relevant to its operation e.

5 ways to improve your employees’ work performance

In business jargon, these are called types of performance metricsKPIs or key performance indicators. These suggestions might sound basic to larger enterprises because your operations are usually monitored closely. But, many small and medium businesses have poor productivity monitoring practices in place and, often, none at all. After determining the best way to track your productivity, you should set systems in place to do this automatically, as opposed to a one-off managerial effort.

For even better insight, you could break down productivity measurements across as many different aspects of your businesses as you can e. To make sense of all this information, invest in a business intelligence platform. It will store, query, and compare historical productivity data for you.

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Perhaps the equipment that you use is now obsolete, and you must invest in some newer technology to keep up with competitors. Or maybe a production technique that you use has been superseded by a more efficient one which you need to adopt.

As part of your performance improvement program, you should keep a close watch on the developments in your industry, check what your competitors are doing, and frequently reassess your workflows and business processes.Companies spend billions of dollars a year on training. Unfortunately, a lot of that training is simply wasted effort, according to sales guru Duane Sparks.

A while back, he gave me a set of principles or rules for training employees. Our conversation was mostly about sales training, but it applies to any kind of training. Here are those rules:. Rather than trying to change the personality of the individual, focus on training skills that can be taught and learned. For example, suppose you're responsible for a field engineer whose duties entail going on customer calls.

If she is naturally introverted a trait don't try to convince her to be more extroverted a trait in order to help you sell. Instead, train her how to listen actively a skill and how to use terminology customers will understand a skill.

Only teach employees skills that you're certain will produce tangible results, within the context of that employee's job. For example, if a sales team consists of hunters who find new business and farmers who develop existing accountsit's wasteful to train everybody on the team on cold-calling techniques. Limit such training to the hunters and provide training in other skills like account management to the farmers. Whenever you train a skill, provide multiple opportunities to check on how well that employee is executing that skill and provide coaching as necessary.

Learning a new skill entails making it into a habit. Unfortunately, doing so usually involves overcoming existing habits, which is inherently difficult.

Coaching allows you gradually reinforce the skill and overcome the habits it replaces. There are no truer words in business than "What gets measured gets done.

For example, if you're providing training on some aspect of your sales process, you should measure the conversion rate at that stage of the sales process, rather than just measuring the total revenue that's booked at the end of the quarter.

5 tips to train your employees

If you do all of the above, you should be able to watch the metrics improve as the new skill becomes second nature. If you don't get the expected improvement, there's something wrong.

Either you've been training the wrong skill or not providing enough reinforcement and coaching. Top Stories. Top Videos. Innovate Creativity Invent Design Pivot. Sponsored Business Content.And while the intent may be true, most staff members are taking some sort of risks online that can compromise the cybersecurity of your business.

Fortunately, many of these practices are simple and not particularly time-consuming. And yet they can be the difference between a security breach and the safe handling of your data. Protecting your passwords is one of the easiest precautions to take, but management and employees often take shortcuts in this area to save time and to avoid memorizing multiple passwords.

You should train your employees to create more complex passwords that contain letters, numbers and symbols — but are drastically different than earlier passwords. Most employees stick to similar, more familiar passwords that hackers can easily figure out.

Experts recommend requiring password changes several times a year. And, if possible, you can always turn to password manager software that provides a more manageable way to security track and safeguard accounts.

Almost every industry has specific rules for handling company data.

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Your business probably has its own policies in this area. Every new employee should be trained in their data protection responsibilities when they are hired. For instance, anyone working within the healthcare industry must learn how to protect patient information according to HIPAA regulations, especially in online communications. You must train your employees to never download unauthorized software and then reinforce that message whenever possible. Even seemingly innocuous programs can cause companywide problems if they are infected with a virus or malware.

Because employees may frequently download free software at home, they might not even pause before doing so at work. Did you know? According to CloudRadar, over half of businesses need more than one hour to recover a crashed application.

One of the most effective training methods is simulated cybersecurity attacks set up by the IT department or an outside company. For instance, some companies create simulated phishing attacks malicious emails to see how many people will click on them.

The IT department can take the results and help the staff identify phishing expeditions from legitimate communications.

5 tips to train your employees

This can be extremely valuable since most people learn better from experience than from lectures or handouts. Experts recommend making cybersecurity training positive instead of negative. Instead of frightening employees with adverse consequences for making online security mistakes, try rewarding employees who follow best practices. Helpful: Tips and tricks to reduce your risk of being hacked.

During the game, players become business owners. Engaging with a third-party expert to help protect your sensitive data and suggest security improvements is a great idea because it helps take the burden of security training off of you. Cybersecurity experts, like the team at Entechcan help you train your team, build and manage a more secure business. Want to know more about how we can help you?

Contact us directly with any questions. Submit your e-mail to subscribe to our monthly e-mail list. To be safe, you must train your staff in the most current cybersecurity practices available.You may have the best business strategy out there but the success of your company depends on one golden resource- people.

Employees are your loyal foot soldiers ready to dive into battle with you. But are you noticing them making a lot of mistakes or having no clue what to do in certain critical situations? Before you start questioning the competencies of your employees ask yourself- Have you taken the best effort to train your employees?

Do you have a solid onboarding and training strategy for new employees? What are the best and most effective ways to train your employees? We have created a comprehensive list of the best techniques to train your employees.

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Too often it happens that companies cram a ton of information into the employee during training sessions. Human beings learn new things when there is a need to learn. So remember to teach why before how.

How to give great customer service: The L.A.S.T. method

Set aside an hour of the week for the employee to employee training sessions. There are many benefits to doing so. Organize or send your employees to conferences and seminars. Attending these events give them a chance to meet and interact with people who do the same work. They can help them understand what the trends in the market are and how their competitors are doing things differently.

All of these events are used to help the individual grow into the position instead of having someone simply tell him what to do. Also encourage them to attend webinars regularly and allow them to constantly learn to grow.

5 tips to train your employees

There are many courses available on Coursera and Edx that offer a wide range of topics to choose from. Generally, senior employees of the organization or hired trainers are used to train employees. But who is going to address any confusion once the session is over? This is where training videos have a huge advantage. Training with videos are arguably the best and most effective way to train employees because:.

Animated video is a fun way to achieve this. By combining visual and audio stimulation, the video provides two different avenues for new information to be processed into long-term memory. He's a video marketing enthusiast, soccer lover and always curious to figure out how the world works. Beware, he can be annoyingly happy all the time! Toggle navigation We're Hiring! Next article.

Back to all Back. Previous article. Teach Why Before How Too often it happens that companies cram a ton of information into the employee during training sessions. Before starting any training session, clearly, state what your employees should be able to do by the end of the program.

By planting this idea before you begin training, they automatically think about how they can apply what they learned to what they do at the workplace.

Have your employees practice what they learned after a session. Also by the end of the day, you get work done so you kill two birds with one stone. Encourage employees to share their expertise. Each of your employees has some special skill that they are proficient in.Upgrading to a new POS system can also simplify the checkout process, enable retailers to create engaging loyalty and incentive programs, and improve the efficiency of retail staff. Regardless of the reasons for the switch, comprehensive staff training is crucial to a successful transition.

The more time retailers invest in training their staff to use a new POS, the greater the likelihood that the transition will be smooth for customers and staff alike. If you are considering a new POS or have recently made the switch, here are five ways you can train your retail staff to use it effectively.

Many POS providers offer video tutorials and illustrated product documentation to help retail staff get up to speed on their systems. Take processing a credit card transaction, for example. While a step-by-step video tutorial may provide a useful overview of the process, many people find that doing the process themselves is a far more effective way to learn.

Even retail staff who prefer training videos may not retain that information as effectively as they might by using the new POS system themselves. This can result in longer checkout times, customer frustration, and even lost sales. Before training staff, set up the POS exactly as it will be when used in the store. All hardware and accessories should be connected properly and ready to go.

If a new POS system is designed to be primarily mobile, retailers can encourage their staff to use the system as they would while helping real customers on the shop floor.

Effective Ways To Train Your Employees For Better Results

Reassure staff that all of their customer and sales information will be imported from the old POS system into the new one.

Shopify POS offers several ways to do this using. Best of all, tools such as Cart2Cart can import data to Shopify POS with zero downtime, which eliminates the possibility of lost online sales during the export process. Excelify is another Shopify migration tool that allows retailers to import and export data to and from Shopify online stores quickly and easily.

Excelify can migrate entire online storefronts from other ecommerce platforms to Shopify in just a few clicks, and can also update existing store data in bulk, including products, discounts, payments, draft orders, and even blog posts. During training, show retail staff where they can find historical data in the POS system.

Their ability to recommend specific products to customers requires it. Some reports may combine several data types into a single report, and other data types may be categorized differently in the new system. As such, retailers may want to consider showing staff how to customize these reports as well as how to access them. Once a new POS system has been installed and legacy sales data has been imported, many retailers give their staff an opportunity to test some transactions on the new system.

This typically involves routine tasks such as completing a purchase using a range of payment methods or processing refunds and exchanges. While test transactions are a valuable learning experience, completing real transactions requires navigating the unexpected hiccups that often happen in real life. Some POS systems allow retailers to simulate common problems, such as declined credit cards, but solving them with a real customer waiting for you is completely different.

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Even the simplest POS systems have a learning curve. For this reason, retailers may want to choose quieter periods to conduct real transactions with their new POS. Practicing using a POS with real customers is likely to be a lot easier during quieter periods because lines will be shorter, and staff may feel less pressure as they get used to the new system.

For brick-and-mortar retailers, the early morning during a weekday may be the ideal time. It may also be worth considering the preferences of individual staff members.

A time that one employee may find convenient may not work as well for another. Completing real transactions can also reveal problems that may not be as easily identified during test transactions. Migrating to a new POS system can be challenging, and so can training retail staff to use it.

The less time staff have to acclimate to a new POS and learn how to use it, the greater the likelihood that mistakes will be made when the system is live. Offer enough training time for employees to develop the muscle memory to access common features and perform routine tasks.

This means faster, smoother transactions, fewer mistakes, and happier customers. Consider the different ways people learn when developing training programs for retail staff. As such, a one-size-fits-all approach to staff training may not be effective.

After introducing staff to a new POS and giving them enough time to learn how to use it, ask specific questions about their experience to surface potential problems and to make staff feel that their opinions and expertise are valued. Asking general questions about, for example, access to the reports and customer information, can be a good starting point.Learning how to train new employees effectively is the cornerstone of success for any company.

This post is your guide to better and more effective new hire training. Keep reading to learn more. Some companies believe that new employees will learn as they go, on the job, foregoing a new hire training program. While there is plenty of space for on-the-job trainingknowing how to train new employees effectively means happier employees and better retention rates. So, once you find the best employees for your team, you want to keep them there.

And, following some best practices for employee onboarding is one of the most effective ways to do so. TinyPulse reports that:. What does that mean for your bottom line? Your company culture? Developing a solid new hire training program is an important management skill. More than just showing new employees where the coffee maker is and how to get their parking permit, training new employees procedures helps employees settle into the rhythm of the company to focus on the most important thing: their job.

This is how to put together your new hire training program:. Before you begin developing a new hire training program, you need to know where you are going. Putting together new employee procedures helps you to articulate the what, why, when, and how to train new employees effectively.

There are five easy steps to this process. Creating a new employee checklist can help. Checklists make life easier to manage, and a new employee training checklist is no different. The best employee onboarding checklists start before an employee walks in on their first day and can continue for up to six month or a year after they start. Your team may already have a checklist in place, or you can find inspiration in some online employee onboarding checklist templates from:.

5 tips to train your employees

Think about your first new day at your job. You were likely nervous—unsure of where to park, when to show up, how to dress, where to eat, or who to talk to.

Instead of letting new hires flounder on that first morning, send an email before they even show up. Consider including:. Successful companies are successful because of their employees. And employees are successful because their smart managers understand and utilize best practices for employee onboarding. Create a memorable first day that is tailored to what the new employee needs: If your employee is new to the area, make sure they meet the whole team.

If they have been in the area for a while but are new to your industry, show them what they are working towards.

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Taking the time to learn who they are during the interview process can help you to structure a great first day experience. If your new employees just need up-to-date information on regulations at a job site, use geofencing instead of a full-day training in a conference room.

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